Can you help me create a brand identity?

Absolutely. We are a collaborative team of experienced web developers and graphic designers that hone in our collective skillsets to create a brand identity that not only fits you like a glove, but also distinguishes your company in the consumer’s mind. You’ll stand out with us.

Can you get more traffic to my website?

Our team comes from an SEO, copywriting, and content strategy background. We will work with you to create good quality content and a well optimized website without the use of spammy techniques—we leave spam where it belongs: in its can. It’s a group effort—with key decision-making conversations between the client and our team, we develop a strategy to improve website traffic and effectively build a consistent brand identity that is carried across all platforms-social media, blog content and on site content.

How did you become a creative/website design company?

Duck & Cover was founded in 2010 by a multi-talented group hailing from online retail, fashion buying, online marketing, and graphic design backgrounds. It all began when Blake Anderson, Comedy Central’s Workaholics’ co-star, asked us to illustrate and develop an interactive website. We got thousands of hits within the first few hours. Since then, we’ve worked on hundreds of creative projects and expanded our team to 5 members.

What’s your specialty?

We primarily do eCommerce website design and website development, branding, online marketing, and product photography. We have designed and developed over 100 online stores for retailers around the world.

What platforms do you use?

Our team is well versed in Shopify, Magento Enterprise and Megento GO, Big Commerce, Volusion, 3D Cart, Squarespace, and Wordpress.

Can you recommend any eCommerce apps?

We recognize the importance of choosing appropriate eCommerce platform applications. We identify helpful applications when working together on your project.

What do you need from me to begin a project?

Every project is unique. Our team starts with a creative call to review objectives and expectations. From there, we establish any and all assets needed, such as designing your logo, style guide, available photography, an outline of pages, and required navigation elements. In order to maximize efficiency, we provide you with a thorough list of assets that we need from you at the start of the project.

How long will my project take?

From start to finish, a full custom-designed eCommerce store takes approximately 4-5 weeks to complete. If you provide us with design files, it takes approximately 3-4 weeks. Every client is given a specific deliverables schedule that outlines project stages and deadlines for completion. For more information about starting a design project , contact us.

Can I get some tips for starting an online store?

Do everything for the user and trust your designer. Don’t underestimate the power of photography. For more advice, check out our blog post the 4 pillars of a successful eCommerce store.

Do you assist with photography?

We have a full studio available for product photography. Since a majority of our clients are outside the immediate Los Angeles area, products are typically shipped to our office and then returned upon project completion. Visit our photography work page for examples of our product photography.

How much will my project cost?

Pricing depends on the scope of the project. Brand identity creation, photography, development, and special functionality are all factors that affect the overall cost. Contact us for an accurate quote and we’ll make sure your needs are met.

What’s the payment process?

All projects require a 50% deposit. The remaining 50% is due upon project completion. We accept payment via credit card (Visa, Mastercard and Discover), Paypal, or check.

Do you work with clients outside of Los Angeles?

A majority of our clients are located outside the general Los Angeles area. We establish effective forms of communication through scheduled phone meetings , email, and our project management system.

Where is your office?

We are located in the port city of Long Beach, California—a convenient 30 minute drive from Downtown Los Angeles. Our office is situated in what used to be a skating rink but is now home to multiple artist lofts. Click here for our address and contact information.

Can I stop by your office for a visit?

Certainly! You can visit us Monday-Friday, between the hours of 9-5. Check out our facebook pagefor more information about events, parties, etc.